Explains what Laser Tech’s applications for mobile devices collect, retain, and how the information is used.
This privacy policy governs the use of the LaserSoft® software applications (“Applications”) for mobile devices that are built by Laser Technology, Inc. (LTI). LaserSoft apps are built to enable the capture and storage of laser measurements from LTI devices by the customer (“user” or “users”), with or without photos, and then to create reports of measurements that can be emailed or transferred wirelessly or via cable by the user.
What information do the Applications obtain & how is it used?
User Provided Information
The Applications do not obtain or store any information about users except for the following information that is generally provided: (a) transaction-related information, such as the generic information provided to LTI by the application store when a sale occurs and (b) information provided by the user when LTI is contacted for technical support.
When LaserSoft Applications are installed or in use, LTI has no access to view or copy any measurements captured or any photos taken. LTI has no access to personal contact information or account usernames or passwords. LTI only directly contacts customers in response to technical support requests made by that customer to LTI’s support email address in its application store listing.
Automatically Collected Information
The Application does not automatically collect or store any information from any user.
Does the Application collect precise real time location information of the device?
Some LaserSoft applications may use GPS technology to determine current location in order to display a location map. LTI does not access or store user device location information. Capture of location information is initiated only by the user for the express purpose of data collection work. User initiated location information obtained during data collection is not shared with LTI or anyone else.
To disallow access to location services for the purposes set forth above, turn off the location services for the specific LaserSoft application(s) used and/or in the general device account settings. When access to location services is disallowed, be advised LaserSoft Applications that use this feature will not provide location information on measurements taken.
Do third parties see and/or have access to information obtained by LaserSoft Applications?
No. Third parties do not have direct access to any information obtained by LaserSoft applications. They may have access to User Provided Information obtained by LTI during technical support interactions. User Defined Information is shared with third parties only in ways described in this Privacy Policy.
User Provided Information may be disclosed:
- as required by law, such as to comply with a subpoena, or similar legal process;
- when LTI believes in good faith that disclosure is necessary to protect company rights, protect user safety or the safety of others, to investigate fraud, or to respond to a government request;
- with LTI trusted service providers who work on behalf of LTI, do not have an independent use of the information disclosed to them, and have agreed to adhere to the rules set forth in this Privacy Policy.
- if LTI is involved in a merger, acquisition, or sale of all or a portion of its assets, users will be notified via email and/or a prominent notice on www.lasertech.com of any change in ownership or uses of this information, as well as any choices users may have regarding this information.
Email Address for Reports
The Application facilitates emailing field-collected reports from their data collection device. The Application has a setting that permits the user to save a default “To:” email address that is filled in for the user when preparing to send a report. This is a typing convenience feature. The default email address is not reported to LTI. When a field-collected report is emailed, the Application does not have any way of knowing what email client is used nor does it receive any feedback from any email client about delivery status. The Application has no way of knowing the “From:” email address utilized by the user’s email client, so it’s impossible for the Application to identify the user’s email address. The Application does not have the ability to transmit saved application settings, so the default report destination email address is never transmitted except as used in an outgoing email.
Data Retention Policy, Managing Your Information
User Provided Information is retained indefinitely. If users have contacted LTI for support and wish to have User Provided Information removed from LTI records, please contact LTI at ServiceCenter@lasertech.com.
Children
LaserSoft Applications are not intended to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that their child has provided LTI with information without their consent, contact LTI at ServiceCenter@lasertech.com. Such information will be immediately deleted from LTI’s databases.
Security
LTI is concerned about safeguarding the confidentiality of User Provided Information. LTI maintains physical, electronic, and procedural safeguards to protect User Provided Information. LTI limits access to this information to authorized employees and/or contractors for the express purpose of the support, operation, development, or maintenance of LaserSoft Applications. Be advised that despite comprehensive efforts by LTI to provide reasonable security for User Provided Information, no security system can prevent all potential security breaches.
Changes
This Privacy Policy may be updated from time to time for any reason. LTI provides notification of changes to the Privacy Policy by posting the new Privacy Policy here. Be advised to consult this Privacy Policy regularly for any changes, as continued use of the Application is deemed as approval of all changes.
Consent
By using LaserSoft Applications, users consent to LTI’s storage and maintenance of User Provided Information as set forth in this Privacy Policy now and as amended by LTI.
Contact Us
For questions regarding privacy while using any LaserSoft Applications or questions about LTI’s practices, please contact us via email at ServiceCenter@lasertech.com.
